Privacy Policy
McLean & Shaw Insurance Inc. is commitment to your privacy.
McLean & Shaw Insurance Inc. is committed to protecting the privacy, confidentiality, accuracy and security of the personal information we collect, use, retain and disclose in the course of conducting our business with you, our valued client. In order to build positive, lasting relationship with you, and to provide you with requested products, services and advice, we require specific information. The information we gather about you varies. The information gathered depends on your desired product or service. Personal information is information - oral, electronic or written - about an identifiable individual, including (but not limited to):
• name, address and telephone number
• age, gender, family and marital status
• previous insurance and claims experience
• driving record
• medical and health information
• employment information
• banking information, credit rating, payment records
• identification numbers
• assets and liabilities
How McLean & Shaw uses your personal information.
As part of our business relationship with you, we share your information with the Insurance companies we are contracted to broker business through. These Insurance companies may collect, use and disclose your personal information to:
• identify you
• understand your needs
• confirm your application information and assess your eligibility for products and services
• provide you with ongoing services, establish and maintain communication, and respond to your inquiries
• investigate and settle your claims, and determine your eligibility for benefits
• offer complementary products and services, and provide information that may be of interest to you
• Promote complementary products or services to you
• meet regulatory requirements
• Contact you for the above purposes by various means including telephone, email, fax and ordinary mail
We may collect, use and disclose your information only with the Insurance Companies we are contracted to broker business for, your sales representative, other insurers for specialty products, insurance reporting agencies, credit bureaus and/or any other person, corporation, firm, or enterprise (example: the Motor Vehicle Licensing Bureau). This would only be done as reasonably required for the purposes stated above.
Before we using your information for any purpose other than those listed above, we will explain the purpose and obtain your consent.
We do not sell client lists, or do we collect, use or disclose your personal information without your consent, except where authorized by law. We will not share your health information without your express consent.
McLean & Shaw Insurance Inc. is committed to your rights.
You have the right to access your personal information and request changes if required. It is your legal right to choose not to provide us with some or all of your personal information, or to deny us the use or disclosure of your information for certain purposes. Should you exercise this right, we will not unreasonably withhold requested products or services; however, certain information must be provided in order to supply the requested products or services.
By providing your consent for us to collect, use and disclose your personal information, we can better provide you with personalized services and products, information. This may include - but is not limited to - special product offers, contests, community events, and new discounts, coverages, products and services.
Maintaining the security of your personal information is a top priority. Only authorized personnel have access to your information, and our systems and procedures are designed to prevent the loss, misuse, unauthorized access, disclosure, alteration, or destruction of your information. Our commitment to security is emphasized in our Code of Ethics and extends to the contracts and agreements that we sign with the companies we are contracted to broker business through. We retain your information only for as long as required by the purposes for which it was collected and/or any legal or regulatory requirements.
Questions concerns or comments about our Privacy procedures please contact us at 780-452-5561 or email at privacyofficer@mclean-shaw.com. Ask for our privacy officer who would be happy to find answers to any of your questions.
